Policy for Complimentary Services
Synerge: Excellence in Software & Website Development.
Policy for Complimentary Services
➤ Policy for Complimentary Services Policy
This policy outlines the terms and conditions for complimentary services offered by Synerge Software Services to its clients, specifically focusing on free logo design and branding guidelines. These services are provided as a value-added benefit and are subject to the following stipulations:
I. Scope:
This policy applies to all complimentary services offered by Synerge, including but not limited to logo design, basic branding guidelines (color palettes, typography guidelines), and other services explicitly identified as "free" or "complimentary" in the client agreement.
II. Logo Design Revisions:
Initial Complimentary Revision: For all complimentary logo design services, clients are entitled to one (1) revision after the initial design presentation. This revision allows for minor adjustments based on client feedback. Synerge will work collaboratively with the client to ensure the final design meets their needs within the scope of the complimentary service.
Subsequent Revisions: Any revision requests beyond the initial complimentary revision will be subject to additional fees. The cost of these additional revisions will be determined based on the extent of the changes required and will be communicated to the client prior to commencement of work.
III. Branding Guidelines:
Complimentary branding guidelines will typically include a basic color palette and typography suggestions. Extensive branding guideline packages are not included in the complimentary service offering and will be quoted separately.
IV. Other Complimentary Services:
The terms and conditions for other complimentary services will be outlined individually within the client agreement or service proposal.
V. Acceptance of Final Design:
Clients are required to confirm the final logo design and/or branding guidelines within three (2) days of the final revision. Failure to provide acceptance within this timeframe may result in the project being considered complete, and any further changes will be subject to additional fees.
VI. Ownership:
Upon final acceptance, the client will receive ownership of the approved logo design and branding guidelines.
VII. Limitations:
Synerge reserves the right to refuse any revision requests that are deemed unreasonable, excessive, or outside the scope of the original complimentary service offering.
VIII. Policy Updates:
This policy may be updated from time to time. Clients will be notified of any significant changes.
If you have any questions or concerns about these Terms, please contact us.